Refund policy
Returns & Refunds Policy
We offer a 14-day return policy from the date you receive your order.
To be eligible for a return, items must be unused, unworn, with original tags, and in original packaging, along with proof of purchase.
How to Start a Return
To request a return, please contact us at hibbatradingcompany@gmail.com.
Approved returns must be sent to the following address:
Khuram Shehzad Tabbasm
Post Office Climax Abad, Muhalla Ghulam Muhammad Town
Street No. 04, Gujranwala 52250
Punjab, Pakistan
Returns sent without prior approval will not be accepted. If your return is approved, we will provide return instructions and a shipping label.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue promptly.
Non-Returnable Items
We are not responsible for damage caused by misuse or improper handling of our products.
European Union Customers
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, without providing a reason, provided the item meets the return conditions outlined above.
Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved refunds are processed to the original payment method within 10 business days. Please allow additional time for your bank or card provider to complete the transaction.
If more than 15 business days have passed since approval, please contact us at hibbatradingcompany@gmail.com